Leading Through Election Anxiety: Navigating Organizational Challenges in Polarized Times
As we approach another election cycle, there's an undeniable undercurrent of anxiety permeating our workplaces (and lives). It's not just about the presidential race; it's a complex tapestry of global conflicts, environmental disasters, and personal struggles. For those of us leading organizations, particularly mission-driven ones with diverse teams, this anxiety can create a volatile mix that threatens to disrupt our work and workplace harmony.
The Context: A Culture of Contempt
My professor from grad school, Arthur Brooks, aptly described our current state in his New York Times editorial, The Culture of Contempt. He shares that we're more polarized now than at any time since the Civil War. We've fallen into a trap of characterizing our political side as righteous and the opposition as demonic. This polarization breeds "in-groups" and "out-groups" based on political views, fueling a constant level of anxiety.
It's no wonder our teams are on edge, often expecting us to make public proclamations about which "group" we belong to. But as leaders, our role isn't to fan these flames. Instead, we must find ways to turn down the volume and create an environment where our teams can thrive despite the external noise.
Strategies for Leading Through the Storm
1. Prioritize Ruthlessly
With attention spans at an all-time low, it's critical to get crystal clear on what needs to be done—and more importantly, what doesn't. This isn't just about efficiency; it's about providing focus and direction when everything else feels chaotic. And it’s about being realistic about what just isn’t going to get done in this next month. Are there activities you have always done that don’t need to be done for a bit? Are there priorities for the end of the year that could move into the beginning of next without having a significant impact?
2. Anchor in Your Core Values and Mission
Regularly communicate what matters for your organization. Use your communication channels to celebrate team members living out your core values. Align decisions with these values and make sure to articulate when you are doing that. Celebrate progress towards your mission. Reminding your staff why their work matters and what brought them to the work initially can help minimize external noise.
3. Be Transparent About Non-Partisan Stances
If applicable, clearly explain why your organization should remain non-partisan. Help your staff understand how national divisions may not serve those you're trying to help, and support them in discussing your organization's position.
4. Foster Inclusivity and Respect
Consider reintroducing those workshops on active listening and empathy you did a few years ago. And establish ground rules for political or charged discussions, including developing guidelines for political discussions at work. By being clear, you are taking away the ambiguity that is also distracting.
5. Address Conflicts Constructively
Train managers in conflict resolution and consider establishing a neutral ombudsperson or mediator role. This proactive approach can prevent small disagreements from escalating into major issues and gives some tools for your people.
6. Focus Externally on Policy, Not Politics
Connect your work to relevant policies, using data and research to support your positions. This approach allows you to engage with important issues while staying true to your mission. And it frankly makes it much easier to decide what you make public statements about and what you don’t.
7. Support Staff Well-Being
Recognize and address election-related stress. Offer flexible work arrangements, expand employee assistance programs, and provide resources for mental health. Consider creating affinity groups where people who share political or other identities can be in a safe space. And offer paid time off for voting.
Leveraging the Moment
While challenging, this period also presents opportunities. Engage stakeholders to develop programs addressing emerging community needs. Consider hosting forums on mission-related election issues, providing a space for constructive dialogue. Is there an opportunity to grow right now?
Regardless of the election outcome, be prepared. Plan scenarios for different results and how they might impact your work. Consider a post-election retreat to refocus your team on long-term goals and realign upcoming projects. Most importantly, bring your team back to what unifies you—your common goals and mission.
The Power of Caring Leadership
As we move through this election cycle and beyond, remember: your role as a leader isn't to have all the answers, but to create a space where your team can find them together. And while your staff may not be able to shed all their anxiety, they will more likely feel empowered to ask for what they need. This is the essence of effective leadership in turbulent times—creating an environment where your team can navigate challenges.
In League,
Lora